Customer Service & Operations Analyst
Natwest Group
Job description
Join us as a Customer Service & Operations Analyst This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes You’ll be actively participating in initiatives to improve customer service, processes and procedures You’ll be handling customer queries and complaints What you'll do In this key role, you’ll be providing crucial support to customers and colleagues in our contact centres. You’ll be responding to and investi…
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