Customer Service Representative
ClaidSphere Solutions
Key skills
Job description
Job Description Deliver Tier 2 customer support in US shift via calls, emails, and chats with focus on 100% issue resolution and customer satisfaction Key Responsibilities Handle inbound/outbound interactions with accurate case logging Support recruitment processes for applicants & rehires Guide customers on self‑service portals Escalate unresolved issues per defined procedures Ensure GDPR‑compliant security verification Achieve SLA targets & maintain call/data quality Skills & Qualifications S…
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