BMC Helix Developer | ITSM & CMDB | Bangalore | Hybrid

Key skills

What you’ll do

• Design, develop, and customize BMC Helix ITSM applications, workflows, and interfaces. Build and maintain integrations with enterprise platforms like Intune and SCCM while ensuring CMDB synchronization.

What they’re looking for

• Requires 4 to 10 years of hands-on development experience with BMC Helix ITSM, Discovery, and CMDB. Candidates must have strong skills in Innovation Studio, Atrium Integrator, and enterprise integration tools.

Job description

About the Opportunity We are hiring an experienced BMC Helix Developer to design, develop, customize, integrate, and support enterprise IT Service Management solutions. This is a hands-on development role, not an administration position. The ideal candidate should have strong experience with BMC Helix ITSM, BMC Discovery, CMDB, integrations, workflows, reporting, Atrium Integrator and Innovation Studio. Job Details Experience: 4–10 Years Location: Bangalore Work Mode: Hybrid — 3 Days from Office Compensation:4–8 Years: Up to ₹27 LPA Fixed 8–10 Years: Up to ₹35 LPA Fixed Notice Period: Up to 30 Days Employment: Full-Time Key Responsibilities Design, develop and customize BMC Helix ITSM applications and solutions. Develop and customize workflows, forms, interfaces and business processes. Work extensively with BMC Helix ITSM, CMDB and BMC Discovery. Build and maintain integrations with enterprise platforms such as Intune, SCCM, XSOAR and monitoring tools. Ensure synchronization between BMC Discovery and CMDB. Develop reports, dashboards and operational reporting solutions. Configure and customize Digital Workplace, Smart IT, Helix Dashboard and Remedy ITSM. Configure Foundation Data and ITSM modules. Develop and manage Service Requests through SRM / Digital Workplace Catalog. Work with Atrium Integrator / Spoon Jobs for data integration. Develop solutions using Innovation Studio. Troubleshoot application and integration issues within defined SLAs. Prepare technical documentation, design specifications and testing documentation. Collaborate with business analysts, project managers and technical stakeholders. Mandatory Skills BMC Helix ITSM — 3+ years BMC Discovery CMDB ITIL / IT Service Management Enterprise Integrations — Intune / SCCM / XSOAR BMC Helix Reporting & Dashboards HTML Atrium Integrator / Spoon Jobs Innovation Studio Strongly Preferred Digital Workplace Smart IT Remedy Single Sign-On Mid-tier Remedy ITSM Service Request Management CMDB Health Monitoring integrations — SolarWinds / Site24x7 Important This is a Developer role. Candidates whose experience is primarily BMC/Remedy Administration without hands-on development, customization, integration and workflow experience should not be submitted.

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